Changing Perceptions and Practices in the Slums of Dhaka, Bangladesh

DSK, Water 1st’s partner organization in Bangladesh, sent in a great story with their most recent quarterly report. In the Tarabo Hatipara neighborhood of the sprawling Demra slum, the common practice by local contractors has been to sink drinking water wells to a depth of 90 – 130 feet. Wells at that depth aren’t always free of pollutants (like arsenic) or deep enough to produce consistently during the dry season. For those reasons, Water 1st’s partner DSK set its own standard years ago that requires all wells to be at least 200 feet deep.

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Contractors hand-drilling a well in Kamrangir Char slum of Dhaka, Bangladesh, a neighborhood too densely populated to bring in a drilling rig.

The challenge is that the contractors who actually install the DSK wells are not always convinced that it is necessary to go down to 200 feet. When the community hires a contractor to install the well, the contractors frequently try to convince the community to save a little money and just dig down to about 120 feet. The communities are responsible for repaying the cost of constructing the well, so they are often interested in minimizing the construction costs, sometimes to the detriment of the long term performance of the well.

So DSK took two steps to solve this ongoing problem. First they went into the community and talked to residents about the benefits of digging deeper wells. While the community members were receptive to the messages, they had a difficult time committing to the extra expense of drilling more than 200 feet. They found one woman, Moyna Begum, who was willing to give it a try. When they completed Moyna Begum’s 240-foot deep well, they invited the neighbors over to her compound to see the results for themselves. They tried the water and noticed a difference. After the visit to Moyna Begum’s place, four groups decided to proceed with their own deep wells.

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Water 1st's Steve Deem (left) discusses construction of water systems with Akhtar Jahan (center), the civil engineer in DSK's Pallabi slum office, along with Ranajit Das, DSK project manager, in December 2009.

The other approach that DSK pursued was with the contractors themselves. DSK organized a training for well drillers at which they discussed all the strategies for constructing a protected drinking-water well. Thirty-four contractors attended the training and improved their knowledge base in the practice of installing wells. Now the contractors have a better understanding of the reasons behind all the standards DSK has established for the drinking wells installed through their program. This has reduced the amount of conflicting information that the community members receive as they embark upon the important venture of installing their own domestic water supply.

We think this story demonstrates the importance of working through a strong local partner organization. The issue of shallow wells arose during our site visit in December 2009. We noted a few examples of wells that were less than 200 feet deep. DSK was with us and we discussed it as an issue at our wrap-up meeting. We left it to them to figure out what was happening and how to correct it. Six months later, DSK had done the research on the problem and developed a solution that would address it at the demand-side (community members) and the supply-side (contractors). This characterizes our relationship with DSK over years and demonstrates why they are a trusted and valued partner in this endeavor.

Water 1st in the news when USAID Administrator visits Seattle

On Friday, August 13th, Water 1st participated in the Global Washington-sponsored event, “A Discussion with USAID Administrator
Dr. Rajiv Shah.”

Shah, a former Gates Foundation executive, headlined a panel discussion with leaders from Seattle-area public and private sectors to address technology’s impact on global development. Plenary speakers included, Dr. Prema Arasu, Vice Provost and Associate Vice President, International Programs, Washington State University; Dr. Akhtar Badshah, Senior Director, Global Community Affairs, Microsoft; Dr. Christopher Elias, President and CEO, PATH; Sylvia Mathews Burwell, President, Global Development Program, Bill and Melinda Gates Foundation (and also from West Virginia!); Congressman Jim McDermott (also a Water 1st Advisory Council member); and Congressman Adam Smith.

Water 1st Advisory Council member, Congressman Jim McDermott, addresses the 500 people gathered in Seattle to hear USAID Administrator and former Gates Foundation executive, Rajiv Shah, discuss the role of technology and innovation in development.  (Photo courtesy Global Washington).

Water 1st Advisory Council member, Congressman Jim McDermott, addressed the 500 people gathered in Seattle last Friday to hear USAID Administrator and former Gates Foundation executive, Rajiv Shah, discuss the role of technology and innovation in development. (Photo courtesy Global Washington).

Shah spoke about his vision for the future, describing a rural farmer in Africa having a tablet computer connected to the internet, to help her get current information on market prices for her crops, farming advice, or post photos of her village so contributors to aid could see the impact their donations were making. Other speakers also issues words of caution, saying that we can’t narrow our definition of innovation to just include new gadgets.

Shah said he is committed to reforming USAID, with a new focus on outcomes. Water 1st will be interested to see what kinds of outcomes they will be looking for and how those outcomes are measured.  For example, it’s more important to know how many water systems are still working in 5 or 10 years after installation rather than how many were installed.
In his closing comments, Water 1st Advisory Council member and medical doctor, Congressman Jim McDermott, stressed the role that clean water plays in global public health.

Water 1st Executive Director, Marla Smith-Nilson, attended the event and was interviewed by the Seattle Times. “I don’t think there’s any technology that is going to replace neighbors talking to neighbors about the importance of washing hands and the importance of actually using toilets,” she said. “There’s nothing that fits in a box on a shelf that is sold in a marketplace that is ever going to replace that kind of learning about public health and behavior change.”

It’s been a big week for technology on the WaterLog blog.  Here is yesterday’s post about the problems of focusing solely on a technological solution for water without the full picture of water, toilets, hygiene education, and the labor involved in water-collection.

Water is flooding the media - post #2

This is the second of two posts about water stories in the media.  Read post #1 here.

PBS rethinks it’s positive coverage of PlayPumps
While PBS was strong in its coverage on the Jim Lehrer News Hour, the same cannot be said for their work on Frontline. The recent Frontline story is a follow up of a 2005 story about the Playpump, a merry-go-round that provides play for kids and water for the community.

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The Playpump took off with Frontline’s uncritically positive portrayal of the approach. Over time, as with most naïve and poorly conceived efforts at addressing a complex social problem, the outcomes fell far short of the promise and Frontline ended up doing an expose of the group it had propelled to prominence. The piece was full of hand-wringing and angst and sent the message that maybe resolving the global water crisis is a hopeless pursuit.

The solution is in the process, not the product
But the solution is actually pretty simple and Water 1st supporters have been funding it for years. Work with a local partner organization that specializes in this work and has a good track record. The local partner organizes the community to construct and maintain the project. Safe water is provided at conveniently located taps that eliminate the walk for water. The system is designed to meet the demand for everybody in the community for years to come. The system is designed to keep water safe from the source to the point of use. Everyone should have access to a toilet. Everyone should learn critical hygiene behaviors. Then follow up with rigorous monitoring and evaluation to be sure the beneficiaries get what they were promised and have the skills to keep it going.

Stop looking for the silver bullet
Where Frontline and others fail is in their inability to untangle the presuppositions that are driving the not-for-profit world today. Everything is built upon a deep-seeded faith in innovation. To support my case, I will share with you some examples and I will primarily use text directly from the websites of the organizations in question:

1. There is the Skoll Award. The Skoll Foundation’s mission is to advance systemic change to benefit communities around the world by investing in, connecting and celebrating social entrepreneurs. Social entrepreneurs are those who apply innovative solutions to social and environmental issues, empowering people and communities to envision and create positive change.
2. Starting in 2010, the Nestlé Prize in Creating Shared Value will be awarded every other year to encourage and reward an outstanding innovation or project in the areas of water, nutrition or rural development.
3. The State Department followed suit and has their own innovation award. “The Secretary’s Innovation Award for the Empowerment of Women and Girls seeks to find and bring to scale the most pioneering approaches to the political, economic and social empowerment of women and girls around the globe.”
4. The Bill & Melinda Gates Foundation is dedicated to bringing innovations in health and learning to the global community. Every eye is on the innovator, inventor, entrepreneur who has the right gadget. The tendency seems to be that we see a problem and looks for a solution in one place – the new inventions press release pile.

The Playpump fits nicely into that mold. The press packaged the story and funders gobbled it up. The outcomes were pretty abysmal. In far too many instances, what was promoted as water for communities and fun for kids wound up delivering neither.

Unfortunately, the Playpump story is not an isolated incident. The recent Economist article seems to head for the same precipice in its promotion of a product called the Peepoo bag. The Economist article states that slum areas can’t support private toilets. According to the article, population density is too high to find the space to build toilets and slum dwellers aren’t going to make improvements on property they don’t own. So the Economist goes on to tout the Peepoo bag, invention of a Swedish entrepreneur. I don’t even want to mention what his invention is because it is so stupid and dehumanizing. You can look it up in the article. Water 1st will go on record right now saying it won’t work.

The fact is that Water 1st supports an organization in Dhaka, Bangladesh (the world’s most densely populated city) that is building private toilets in the slums and would build more if we had more funding to send them.

Regardless of Water 1st’s opinion, there is a chance that this is the start of the cycle of media attention followed by large foundation support, leading to more media attention…Meanwhile CNN is touting the use of Hippo Rollers in Haiti to help them in their recovery from the devastating earthquake earlier this year. We think there are enough common denominators between the Hippo Roller, the Peepoo bag, and the Playpump that funders should proceed with extreme caution.

Water 1st was recently contacted by a Seattle area reporter with the question, “are you doing anything innovative?” When we explained that our long-term investments with our in-country partners over the past five years were very successful, with 100% of our projects still in operation because they are each adapted to local conditions, we were told that wasn’t innovative.

Invest in what is working now
Water 1st thinks the world should take a little time to examine this faith in innovation and entrepreneurship. Water 1st promotes the types of solutions that are currently being used by 75% of the world’s population. What is good enough for the world’s wealthiest is good enough for the world’s poorest. If we develop something that we like better, then we’ll extend that to the world’s poorest. Why? Because the world’s poor basically have the same values and preferences as the world’s rich. They just don’t have the resources to act on those preferences. So don’t be surprised if they aren’t happy with some “innovative solution” that we wouldn’t use, like a Hippo Roller or a Peepoo bag. Let’s stop looking for things that they might use and help them get the critical things that we use and value, like household taps, toilets, and education about the things they can do to maintain their families’ health.

Water is flooding the media - post #1

This is the first of two posts about water stories in the media. Read post #2 here.

It is good to see the topic of water flooding the media. The list of publications devoting large segments to the topic in the first half of 2010 is pretty impressive: National Geographic, The Economist, Jim Lehrer News Hour, and Frontline. Michael Moore even made a comment about clean water during the conclusion of his interview on Democracy Now. And the latest is the news that the UN has finally declared that access to water and sanitation is a human right.

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Nearly every article repeats the same astounding and motivating statistics – 5,000 children die a day, one billion without access to safe water, more than two billion without a toilet. It seems that the world is in agreement on the state of affairs and the importance of taking action to change that state of affairs.

We definitely applaud the media attention given to the problem. It’s a topic that deserves it. In reading through the various pieces, one can easily come up with two categories to use in characterizing the stories that have been published. There are the stories that help bring us closer to a resolution to the issue and there are stories that gets us nowhere or take us backwards. I’d like to start by highlighting the coverage that leads us forward.

Stories that help bring us closer to a resolution
The National Geographic article and the PBS News Hour segment were outstanding. The issue was well defined. The health consequences are well known and, on their own merits, are a call to action. But these two articles also document the labor aspect of the water crisis, that women and children devote much of their productive lives to water-gathering. They also articulate the relationship between water and sanitation and improved hygiene. Without this full picture, one can be lured into adopting partial solutions.

These articles also presented holistic, effective solutions to the issue. They featured community-level water projects, not household level solutions. The solutions eliminate the walk for water. This aspect is the motivational factor that hooks the community. If the community believes that the approach will eliminate that walk, you have their attention and their commitment. With those assets working in one’s favor, you have an audience for the other components of the program – getting input from the community on the proper design and layout of the system, organizing and training the community to operate the system, promoting behavior changes such as use of toilets and improved hygiene practices. Without it, you’ve got a tough time finding that special something that earns the trust and ultimately the engagement of the community.

Local expertise exists
Both the PBS and National Geographic stories missed one detail. The projects they showcased were led by in-country organizations. The articles attribute the projects to an organization called WaterAid, which is based in the UK. But, like Water 1st, WaterAid funds local organizations which propose and implement the projects. It’s an important point, in part because it breaks the assumption that solutions flow from the minds of the westerners to the poor and disadvantaged. The truth is that local expertise exists and deserves to be encouraged and developed. The best solutions and the smoothest implementation will come from within the culture, not from the outside.

In the next post, I’ll cover our reaction to the media stories that don’t move us toward good solutions.<-->

Repaid loans = 2,400 more people in Bangladesh with safe water in 2009

Since 2006, Water 1st has been implementing projects in Bangladesh on a loan basis. The loan approach is at the insistence of our partner organization, DSK. DSK firmly believes that poverty alleviation efforts are most effective if you do not give things away. Plus, unlike most of the people we serve in rural areas, they are working in an urban environment with project beneficiaries who operate on a cash economy.  Therefore over the course of the past four years, the material costs (pipe, cement, etc.) of every water point and toilet installed with Water 1st funding has been given in the form of a loan, payable in two years or less, at a 10% annual interest rate.
Rokeya and Tahasina Begum, along with DSK field worker Shadona, standing with their loan documents in front of the new community built with the loan.

Rokeya and Tahasina Begum (shown here with DSK community health promoter, Shadona) stand proudly in front of the new, clean toilet they built with a loan from Water 1st and our Bangladesh partner, DSK.

The loan program helps Water 1st and DSK reach more people in need of safe water and toilets; repaid loan funds are used to begin additional water and toilet projects. In 2009, paid back loans helped Water 1st and DSK finance additional projects benefitting 2,400 people with safe water in the urban squatter settlements of Dhaka and Chittagong City, Bangladesh.

The beneficiaries of our water and toilet loan program in Dhaka have a 98% loan repayment rate.  That's a rate any lender would envy.  But these loans were made to the poorest people in the world who value safe water and toilets so greatly, they will pay for them.

The beneficiaries of our water and toilet loan program in Bangladesh's urban slums of Dhaka and Chittagong have a 98% loan repayment rate. That's a rate any lender would envy. But these loans were made to the poorest people in the world, who value safe water and toilets so greatly they will pay for them.

Besides leveraging funds to pay the capital costs of additional water points and toilets, there are additional benefits to the loan program. People participating in the loan program are proud that their loan repayments will be used to help a neighbor finance a new toilet or water point. This financial investment on the part of our project participants also tells us that they place a high value on improving their water supply and gives us a greater assurance that a project will be well-maintained.  (More details on how the loan program works can be found at the end of this blog.)

It is estimated that 90% of people living in the slums of Dhaka and Chittagong lack legal access to the public water system and do not have a hygienic toilet. Hanging latrines, which deposit waste directly into open waterways, are a common feature of the slums and are extremely unhygienic. The results of life in these filthy and sub-human environments are not surprising: over 325,000 children die each year in Bangladesh.

Poor people value safe water and toilets
What may have the greatest long term effect is the FACT that extremely poor people DO repay loans for access to water and sanitation. Not only do these people who live on less than $1 per day repay the loans for the infrastructure, they reliably pay the monthly user fees. Many governments do not extend these services to the poor. The excuse that is widely accepted by the international community is that the beneficiaries are too poor to pay for the services. Extending the services is viewed as an additional drain on government resources that are already stretched thin. The data our partner has collected for water and sanitation services completely refutes this commonly held assumption. It should be revolutionary information that gets the attention of the UN, World Bank, and every donor nation on earth.

Water 1st is incredibly proud of our compassionate and brilliant partner organizations, like DSK, who have so much to teach the world about effectively combating the scourge of extreme poverty.

Bathing in clean water is now possible in the Madbar slum of Dhaka, Bangladesh, through our innovative loan program.

Bathing in clean water is now possible in the Madbar slum of Dhaka, Bangladesh, through our innovative loan program.

Details on how our Bangladesh loan program with DSK works: During our first three years of project implementation with DSK (2006-2008), 5,269,830 Bangladeshi Taka (that’s the local currency, about $78,000) was spent to construct 322 water systems and toilets. Including the interest owed, the total recoverable amount equaled 6,323,796 Taka.

What happened to that money? The answer is: Wow! DSK recovered 98% of loan on schedule. As of the end of fourth year, December 2009, they had recovered a total of 5,464,803, which because of the small 10% interest charge, is actually nearly 4% more than the total amount given out in loans. Over two-thirds, or 222 of the 322 loans, have been repaid in full. Over the course of 2010, DSK expects to recover most of the outstanding loan balance of 858,993 Taka.

The repaid loan money went into an account that DSK designated for future Water 1st projects. In 2009, Water 1st’s contract with DSK covered $209,256 worth of work. $132,000 of the funding came from Water 1st in the form of a new grant. The remaining $77,256 came from the recovered loan fund generated by our previous projects. So we were able to do roughly 50% more work than we had new funding to cover. That translates to roughly an additional 2,400 water beneficiaries. That’s a powerful result. In 2010, the revolving loan fund accounts for $87,110 of the overall budget of $287,110, or 30.3%.

June visit to our India projects

With the late arrival of the monsoons, Water 1st’s June visit to our projects in the Sundarbans of West Bengal, India went more smoothly than we expected. In between brief, intense cloud bursts, we were able to check up on the 2009 projects and see two of the more distant project sites in Uttarkashiabad, all of which were operating smoothly.

Why are these older projects operating smoothly?  Because the water committees which received training from our in-country partner are performing proactive greasing of the pump chain and bolts and collecting monthy user fees to pay for maintenace or replacement parts.  Click here to see the water committee at the 2006 Gangadarpur, India pump perform routine maintenance.

Here's a photo from our June 2010 visit to the Uttarkasiabad pump, installed in 2006.  It is still working great, thanks to the water committee's diligent and consistent efforts to collect monthly user fees and perform routine maintenance.
Here’s a photo from our June 2010 visit to the Uttarkasiabad pump, installed in 2006. It is still working great, thanks to the water committee’s diligent and consistent efforts to collect monthly user fees and perform routine maintenance.

On the third day, we visited with the committees representing the groups who will be receiving wells and toilets in 2010.  Giripara and Halderpara are the names of the 2010 communities. Both groups were very animated and talkative as we asked them questions about how they would manage the pump and select the first round of 20 toilet recipients.  Community members are equally excited about the wells and the toilets.

The water committee for the new Halderpara, India project.  This committee is responsible for collecting funds from water users and maintaining the community's new water pump.

The water committee for the new Halderpara, India project. This committee is responsible for collecting funds from water users and maintaining the community's new water pump.

We were pleased to see that they were working through important issues, such as how much each family would pay each month to use the well and who would be allowed to collect water from the wells. The Giripara group decided that they would charge 10 Rupees (about 25 cents) per month to use the well and only the 20 families who were making a monthly payment could use the well.

The Halderpara group had 50 families signed up to make monthly payments of 5 Rupees and they decided that they would allow others to use the well if their water source was not operating. They felt that gave them the ability to obtain water elsewhere if their system was ever out of service. The fact that they are working through these questions beforehand is a good indicator that our partner organization is providing the training they need to keep their water source functioning.

The rain became more intense and frequent each day. We returned to Kolkata on the final day, dragging with us a dark wall of cloud and rainfall. The monsoon season has arrived, and field visit season is definitely over. We look forward to our return in December.

Construction isn’t just for the men!

Construction on the large Las Minas, Honduras project is well underway.  This large water system will benefit four communities and 700 people.  When we visited in April, construction of the spring cap and sand trap was nearly complete.   The community members had also extended extended the 4.5 mile long transmission pipeline from the mountain spring water source within a quarter mile of the first community’s storage tank.

Macana Carcamo, a grandmother from the community of Valle de la Cruz, is participating in the construction work for her community's new water project.

Macana Carcamo, a grandmother from the community of Valle de la Cruz, is participating in the construction work for her community's new water project.

Macana Carcamo, a grandmother pictured above, is proud of her contribution to the construction of the Las Minas project.  So far she has worked 37 days on the project, watering the concrete pylons that support the transmission pipeline while they are curing. 

Read more about our visit to Las Minas and see some of our photos here.

You can give the life-changing gift of water and support more projects like this one by donating online today.

350 People CARRY 5 in Seattle, raising over $35,000

More than 350 Seattleites of all ages gathered at Seward Park on June 5 for Water 1st’s 3rd annual CARRY 5 Walk for Water. Individual and team participants filled their containers with water from Lake Washington and tried to carry 5 gallons of water for 5 kilometers, the average walk made by people in poor countries who lack access to safe, convenient water supplies.

350 people carried water for 5 km along Lake Washington on Saturday, June 5th, simulating the walk for water made daily by 1 billion people worldwide

350 people carried water for 5 km along Lake Washington on Saturday, June 5th, simulating the walk for water made daily by 1 billion people worldwide

More than $35,000 has been raised for projects in India, Bangladesh, Honduras, and Ethiopia, bringing safe water to 700 people for life. Thank you for your support, Seattle!

CARRY 5 Photo Gallery #1
CARRY 5 Photo Gallery #2
CARRY 5 Photo Gallery #3

Congratulations to the Top Individual Fundraisers:
1. Melissa Snyder, of the Ever Graceful Water Buffaloes team (representing one of our sponsors, Jet Parts Engineering), raised $1,265!
2. Nancy Carroll, of Meridian School Friends team
3. Elli Lingappa, of Team TOPS
4. Kiran Lingappa, also of Team TOPS
5. We had a tie – Eli Bayuk, of Meridian School Friends team and Maggi Bennett of the Tony Danza team (another Jet Parts Engineering team)

Congratulations to the Top Team Fundraisers:
1. Meridian School Friends raised $3,300!
2. Team TOPS
3. Ever Graceful Water Buffaloes (Jet Parts Engineering)
4. Northwest School 8th Graders
5. Madrona Girl Scouts/Softball

And Congratulations to Epiphany School and Meridian School for having the teams with the Most Walkers!

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Seattle's 2010 CARRY 5 top fundraising team: Meridian School Friends

Sound of Music Sing-a-Long Raises $2,500

On May 9, 150 guests of all ages filled the Kirkland Performance Center,
singing along to the classic movie, The Sound of Music. In lieu of tickets,
attendees made a donation to Water 1st.

sound-of-music-dvdcoverThe event, complete with a Sound of Music costume contest, raised more
than $2,500 toward the Valle de la Cruz water project in Lempira,
Honduras
.

Given the Mother’s Day connection to the kind of work supported by Water 1st, we were happy to be part of this event!

Special thanks to the volunteers who organized this fun evening and to all
those who donated.

“Friends, we give thanks for our better community” - celebrating completed water projects in Honduras

In April of 2010, we visited the communities of Tierra Colorada and Plan de Gallinero, whose water, sanitation and hygiene education projects were just completed. Thanks to your support, the walk for water has now ended for every single household in these two villages. In fact, the concrete on the new “pilas” (sink and washboard) was still curing. Each household also has a toilet.
The long walk for water has ended for this family in Tierra Colorada, Honduras.

The long walk for water has ended for this family in Tierra Colorada, Honduras.

And, if you missed it, during the same trip we visited completed projects in Agua Caliente and San Gabriel.  These projects are over two years old and still working very well.  Because our local partner organization has spent more than a year working with Tierra Colorada and Plan de Gallinero on developing a strong community organizational structure, we expect the same kind of long-term success from the new projects in those communities too.