Tag Archive for 'DSK'

Changing Perceptions and Practices in the Slums of Dhaka, Bangladesh

DSK, Water 1st’s partner organization in Bangladesh, sent in a great story with their most recent quarterly report. In the Tarabo Hatipara neighborhood of the sprawling Demra slum, the common practice by local contractors has been to sink drinking water wells to a depth of 90 – 130 feet. Wells at that depth aren’t always free of pollutants (like arsenic) or deep enough to produce consistently during the dry season. For those reasons, Water 1st’s partner DSK set its own standard years ago that requires all wells to be at least 200 feet deep.

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Contractors hand-drilling a well in Kamrangir Char slum of Dhaka, Bangladesh, a neighborhood too densely populated to bring in a drilling rig.

The challenge is that the contractors who actually install the DSK wells are not always convinced that it is necessary to go down to 200 feet. When the community hires a contractor to install the well, the contractors frequently try to convince the community to save a little money and just dig down to about 120 feet. The communities are responsible for repaying the cost of constructing the well, so they are often interested in minimizing the construction costs, sometimes to the detriment of the long term performance of the well.

So DSK took two steps to solve this ongoing problem. First they went into the community and talked to residents about the benefits of digging deeper wells. While the community members were receptive to the messages, they had a difficult time committing to the extra expense of drilling more than 200 feet. They found one woman, Moyna Begum, who was willing to give it a try. When they completed Moyna Begum’s 240-foot deep well, they invited the neighbors over to her compound to see the results for themselves. They tried the water and noticed a difference. After the visit to Moyna Begum’s place, four groups decided to proceed with their own deep wells.

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Water 1st's Steve Deem (left) discusses construction of water systems with Akhtar Jahan (center), the civil engineer in DSK's Pallabi slum office, along with Ranajit Das, DSK project manager, in December 2009.

The other approach that DSK pursued was with the contractors themselves. DSK organized a training for well drillers at which they discussed all the strategies for constructing a protected drinking-water well. Thirty-four contractors attended the training and improved their knowledge base in the practice of installing wells. Now the contractors have a better understanding of the reasons behind all the standards DSK has established for the drinking wells installed through their program. This has reduced the amount of conflicting information that the community members receive as they embark upon the important venture of installing their own domestic water supply.

We think this story demonstrates the importance of working through a strong local partner organization. The issue of shallow wells arose during our site visit in December 2009. We noted a few examples of wells that were less than 200 feet deep. DSK was with us and we discussed it as an issue at our wrap-up meeting. We left it to them to figure out what was happening and how to correct it. Six months later, DSK had done the research on the problem and developed a solution that would address it at the demand-side (community members) and the supply-side (contractors). This characterizes our relationship with DSK over years and demonstrates why they are a trusted and valued partner in this endeavor.

Water is flooding the media - post #2

This is the second of two posts about water stories in the media.  Read post #1 here.

PBS rethinks it’s positive coverage of PlayPumps
While PBS was strong in its coverage on the Jim Lehrer News Hour, the same cannot be said for their work on Frontline. The recent Frontline story is a follow up of a 2005 story about the Playpump, a merry-go-round that provides play for kids and water for the community.

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The Playpump took off with Frontline’s uncritically positive portrayal of the approach. Over time, as with most naïve and poorly conceived efforts at addressing a complex social problem, the outcomes fell far short of the promise and Frontline ended up doing an expose of the group it had propelled to prominence. The piece was full of hand-wringing and angst and sent the message that maybe resolving the global water crisis is a hopeless pursuit.

The solution is in the process, not the product
But the solution is actually pretty simple and Water 1st supporters have been funding it for years. Work with a local partner organization that specializes in this work and has a good track record. The local partner organizes the community to construct and maintain the project. Safe water is provided at conveniently located taps that eliminate the walk for water. The system is designed to meet the demand for everybody in the community for years to come. The system is designed to keep water safe from the source to the point of use. Everyone should have access to a toilet. Everyone should learn critical hygiene behaviors. Then follow up with rigorous monitoring and evaluation to be sure the beneficiaries get what they were promised and have the skills to keep it going.

Stop looking for the silver bullet
Where Frontline and others fail is in their inability to untangle the presuppositions that are driving the not-for-profit world today. Everything is built upon a deep-seeded faith in innovation. To support my case, I will share with you some examples and I will primarily use text directly from the websites of the organizations in question:

1. There is the Skoll Award. The Skoll Foundation’s mission is to advance systemic change to benefit communities around the world by investing in, connecting and celebrating social entrepreneurs. Social entrepreneurs are those who apply innovative solutions to social and environmental issues, empowering people and communities to envision and create positive change.
2. Starting in 2010, the Nestlé Prize in Creating Shared Value will be awarded every other year to encourage and reward an outstanding innovation or project in the areas of water, nutrition or rural development.
3. The State Department followed suit and has their own innovation award. “The Secretary’s Innovation Award for the Empowerment of Women and Girls seeks to find and bring to scale the most pioneering approaches to the political, economic and social empowerment of women and girls around the globe.”
4. The Bill & Melinda Gates Foundation is dedicated to bringing innovations in health and learning to the global community. Every eye is on the innovator, inventor, entrepreneur who has the right gadget. The tendency seems to be that we see a problem and looks for a solution in one place – the new inventions press release pile.

The Playpump fits nicely into that mold. The press packaged the story and funders gobbled it up. The outcomes were pretty abysmal. In far too many instances, what was promoted as water for communities and fun for kids wound up delivering neither.

Unfortunately, the Playpump story is not an isolated incident. The recent Economist article seems to head for the same precipice in its promotion of a product called the Peepoo bag. The Economist article states that slum areas can’t support private toilets. According to the article, population density is too high to find the space to build toilets and slum dwellers aren’t going to make improvements on property they don’t own. So the Economist goes on to tout the Peepoo bag, invention of a Swedish entrepreneur. I don’t even want to mention what his invention is because it is so stupid and dehumanizing. You can look it up in the article. Water 1st will go on record right now saying it won’t work.

The fact is that Water 1st supports an organization in Dhaka, Bangladesh (the world’s most densely populated city) that is building private toilets in the slums and would build more if we had more funding to send them.

Regardless of Water 1st’s opinion, there is a chance that this is the start of the cycle of media attention followed by large foundation support, leading to more media attention…Meanwhile CNN is touting the use of Hippo Rollers in Haiti to help them in their recovery from the devastating earthquake earlier this year. We think there are enough common denominators between the Hippo Roller, the Peepoo bag, and the Playpump that funders should proceed with extreme caution.

Water 1st was recently contacted by a Seattle area reporter with the question, “are you doing anything innovative?” When we explained that our long-term investments with our in-country partners over the past five years were very successful, with 100% of our projects still in operation because they are each adapted to local conditions, we were told that wasn’t innovative.

Invest in what is working now
Water 1st thinks the world should take a little time to examine this faith in innovation and entrepreneurship. Water 1st promotes the types of solutions that are currently being used by 75% of the world’s population. What is good enough for the world’s wealthiest is good enough for the world’s poorest. If we develop something that we like better, then we’ll extend that to the world’s poorest. Why? Because the world’s poor basically have the same values and preferences as the world’s rich. They just don’t have the resources to act on those preferences. So don’t be surprised if they aren’t happy with some “innovative solution” that we wouldn’t use, like a Hippo Roller or a Peepoo bag. Let’s stop looking for things that they might use and help them get the critical things that we use and value, like household taps, toilets, and education about the things they can do to maintain their families’ health.

Water is flooding the media - post #1

This is the first of two posts about water stories in the media. Read post #2 here.

It is good to see the topic of water flooding the media. The list of publications devoting large segments to the topic in the first half of 2010 is pretty impressive: National Geographic, The Economist, Jim Lehrer News Hour, and Frontline. Michael Moore even made a comment about clean water during the conclusion of his interview on Democracy Now. And the latest is the news that the UN has finally declared that access to water and sanitation is a human right.

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Nearly every article repeats the same astounding and motivating statistics – 5,000 children die a day, one billion without access to safe water, more than two billion without a toilet. It seems that the world is in agreement on the state of affairs and the importance of taking action to change that state of affairs.

We definitely applaud the media attention given to the problem. It’s a topic that deserves it. In reading through the various pieces, one can easily come up with two categories to use in characterizing the stories that have been published. There are the stories that help bring us closer to a resolution to the issue and there are stories that gets us nowhere or take us backwards. I’d like to start by highlighting the coverage that leads us forward.

Stories that help bring us closer to a resolution
The National Geographic article and the PBS News Hour segment were outstanding. The issue was well defined. The health consequences are well known and, on their own merits, are a call to action. But these two articles also document the labor aspect of the water crisis, that women and children devote much of their productive lives to water-gathering. They also articulate the relationship between water and sanitation and improved hygiene. Without this full picture, one can be lured into adopting partial solutions.

These articles also presented holistic, effective solutions to the issue. They featured community-level water projects, not household level solutions. The solutions eliminate the walk for water. This aspect is the motivational factor that hooks the community. If the community believes that the approach will eliminate that walk, you have their attention and their commitment. With those assets working in one’s favor, you have an audience for the other components of the program – getting input from the community on the proper design and layout of the system, organizing and training the community to operate the system, promoting behavior changes such as use of toilets and improved hygiene practices. Without it, you’ve got a tough time finding that special something that earns the trust and ultimately the engagement of the community.

Local expertise exists
Both the PBS and National Geographic stories missed one detail. The projects they showcased were led by in-country organizations. The articles attribute the projects to an organization called WaterAid, which is based in the UK. But, like Water 1st, WaterAid funds local organizations which propose and implement the projects. It’s an important point, in part because it breaks the assumption that solutions flow from the minds of the westerners to the poor and disadvantaged. The truth is that local expertise exists and deserves to be encouraged and developed. The best solutions and the smoothest implementation will come from within the culture, not from the outside.

In the next post, I’ll cover our reaction to the media stories that don’t move us toward good solutions.<-->

Repaid loans = 2,400 more people in Bangladesh with safe water in 2009

Since 2006, Water 1st has been implementing projects in Bangladesh on a loan basis. The loan approach is at the insistence of our partner organization, DSK. DSK firmly believes that poverty alleviation efforts are most effective if you do not give things away. Plus, unlike most of the people we serve in rural areas, they are working in an urban environment with project beneficiaries who operate on a cash economy.  Therefore over the course of the past four years, the material costs (pipe, cement, etc.) of every water point and toilet installed with Water 1st funding has been given in the form of a loan, payable in two years or less, at a 10% annual interest rate.
Rokeya and Tahasina Begum, along with DSK field worker Shadona, standing with their loan documents in front of the new community built with the loan.

Rokeya and Tahasina Begum (shown here with DSK community health promoter, Shadona) stand proudly in front of the new, clean toilet they built with a loan from Water 1st and our Bangladesh partner, DSK.

The loan program helps Water 1st and DSK reach more people in need of safe water and toilets; repaid loan funds are used to begin additional water and toilet projects. In 2009, paid back loans helped Water 1st and DSK finance additional projects benefitting 2,400 people with safe water in the urban squatter settlements of Dhaka and Chittagong City, Bangladesh.

The beneficiaries of our water and toilet loan program in Dhaka have a 98% loan repayment rate.  That's a rate any lender would envy.  But these loans were made to the poorest people in the world who value safe water and toilets so greatly, they will pay for them.

The beneficiaries of our water and toilet loan program in Bangladesh's urban slums of Dhaka and Chittagong have a 98% loan repayment rate. That's a rate any lender would envy. But these loans were made to the poorest people in the world, who value safe water and toilets so greatly they will pay for them.

Besides leveraging funds to pay the capital costs of additional water points and toilets, there are additional benefits to the loan program. People participating in the loan program are proud that their loan repayments will be used to help a neighbor finance a new toilet or water point. This financial investment on the part of our project participants also tells us that they place a high value on improving their water supply and gives us a greater assurance that a project will be well-maintained.  (More details on how the loan program works can be found at the end of this blog.)

It is estimated that 90% of people living in the slums of Dhaka and Chittagong lack legal access to the public water system and do not have a hygienic toilet. Hanging latrines, which deposit waste directly into open waterways, are a common feature of the slums and are extremely unhygienic. The results of life in these filthy and sub-human environments are not surprising: over 325,000 children die each year in Bangladesh.

Poor people value safe water and toilets
What may have the greatest long term effect is the FACT that extremely poor people DO repay loans for access to water and sanitation. Not only do these people who live on less than $1 per day repay the loans for the infrastructure, they reliably pay the monthly user fees. Many governments do not extend these services to the poor. The excuse that is widely accepted by the international community is that the beneficiaries are too poor to pay for the services. Extending the services is viewed as an additional drain on government resources that are already stretched thin. The data our partner has collected for water and sanitation services completely refutes this commonly held assumption. It should be revolutionary information that gets the attention of the UN, World Bank, and every donor nation on earth.

Water 1st is incredibly proud of our compassionate and brilliant partner organizations, like DSK, who have so much to teach the world about effectively combating the scourge of extreme poverty.

Bathing in clean water is now possible in the Madbar slum of Dhaka, Bangladesh, through our innovative loan program.

Bathing in clean water is now possible in the Madbar slum of Dhaka, Bangladesh, through our innovative loan program.

Details on how our Bangladesh loan program with DSK works: During our first three years of project implementation with DSK (2006-2008), 5,269,830 Bangladeshi Taka (that’s the local currency, about $78,000) was spent to construct 322 water systems and toilets. Including the interest owed, the total recoverable amount equaled 6,323,796 Taka.

What happened to that money? The answer is: Wow! DSK recovered 98% of loan on schedule. As of the end of fourth year, December 2009, they had recovered a total of 5,464,803, which because of the small 10% interest charge, is actually nearly 4% more than the total amount given out in loans. Over two-thirds, or 222 of the 322 loans, have been repaid in full. Over the course of 2010, DSK expects to recover most of the outstanding loan balance of 858,993 Taka.

The repaid loan money went into an account that DSK designated for future Water 1st projects. In 2009, Water 1st’s contract with DSK covered $209,256 worth of work. $132,000 of the funding came from Water 1st in the form of a new grant. The remaining $77,256 came from the recovered loan fund generated by our previous projects. So we were able to do roughly 50% more work than we had new funding to cover. That translates to roughly an additional 2,400 water beneficiaries. That’s a powerful result. In 2010, the revolving loan fund accounts for $87,110 of the overall budget of $287,110, or 30.3%.