World Water Week 2026:

We’ve Been Measuring Wrong: Why “Water Access” Isn’t Enough

Wednesday, August 26
3pm - 4pm CET

8am – 9am Seattle

Online - Session ID 12684

Summary
This session challenges how the WASH sector defines success. “Access” is often used broadly, masking differences in service and impact. Drawing on 20 years of household water systems and metered data, we present practical metrics including functionality and financial performance that better correlate with outcomes in health, opportunity, and equity.

Beyond Access: A Community of Practice
What would happen if we kept this conversation going?

Our World Water Week session, We’ve Been Measuring Wrong: Why “Water Access” Isn’t Enough, starts with a simple idea:

Be precise about the service.
Be precise about the claims.
Let the evidence change what we do.

We’d like to bring together practitioners, researchers, funders, and others who are interested in continuing that conversation.

The idea is simple: meet quarterly, learn from one another, and share what we’re measuring, what we’re learning, and how that evidence is changing what we design, fund and implement.

This isn’t intended to be another webinar series. We’d like it to be a working community where people can bring real questions and experience:

Where we hope this might lead

Over time, we’d like to explore whether this community can develop shared standards for the level of water and sanitation service we believe programs should aspire to deliver—and the evidence we should expect before making claims about impact.

Ultimately, that could become something more formal: an alliance of organizations committed to those standards and to learning openly from the evidence.

We want to build it with the people doing, studying, funding and experiencing this work.

Interested? Join the community of practice

Session Summary and Videos

Session Description
The Sustainable Development Goals (SDGs) for water and sanitation are ambitious and stress the right to safely-managed water and safely-managed human waste. Currently 80% of the population of rural Africa lack access to both safely managed water and sanitation services. While accessibility in urban areas is higher, at least 40% of people in African cities do not meet SDG targets for water and sanitation. Thus, funders, implementing organizations, and governments worldwide need to develop new competencies to bring their work in alignment with those goals. Learning from institutions at the forefront of this effort can speed the sector’s progress. Locally-led organizations based in Kenya, Bangladesh, and Honduras, working in both urban and rural contexts, will share the real challenges they have experienced and solutions they have developed while implementing integrated community-managed piped water systems that deliver last mile services. A case study from the mayor of Valladolid, Honduras will describe a long-term collaboration with a locally-led NGO resulting in a household piped water systems approaching 100% coverage in the region. Case studies will include detailed practical knowledge and lessons learned in design, construction management, community-management, government collaboration, and how funding partners can contribute to successful implementation, monitoring and follow-up.

Conveners

Susan Davis

Author of Bullshit Without Borders and Global Cooperation Expert

Matt Stellbauer

Texas Water Institute

Matthew Freeman

Rollins School of Public Health - Emory University

Marla Smith-Nilson

Water1st